Privacy and cookie policy
At Vitiligo Store we
take the safety of your personal information very seriously and have
updated our privacy policy in line with current UK and European GDPR
regulations.
In order to continue to serve you effectively, there is certain information we need to hold. This Data and Privacy Policy (“Policy”) explains how we may use the information we collect about you. This www.vitiligostore.com (the “Website") is owned and operated by Vitiligo Store (the “Company” “we” “us”, or “Vitiligo Store”). Please read this Policy carefully; by accessing the Website you confirm to have understood and agreed to them.
If you have questions or complaints regarding our privacy policy or practices, please contact us at enquiries@vitiligostore.com
Information we collect
We do not hold any credit/debit card or other financial information on you. All payments are handled securely through our third party payment solutions.
How we use your information
Any personal information collected is used to help Vitiligo Store deliver the service that you expect from us. We may use your information to:
In order to continue to serve you effectively, there is certain information we need to hold. This Data and Privacy Policy (“Policy”) explains how we may use the information we collect about you. This www.vitiligostore.com (the “Website") is owned and operated by Vitiligo Store (the “Company” “we” “us”, or “Vitiligo Store”). Please read this Policy carefully; by accessing the Website you confirm to have understood and agreed to them.
If you have questions or complaints regarding our privacy policy or practices, please contact us at enquiries@vitiligostore.com
Information we collect
We do not hold any credit/debit card or other financial information on you. All payments are handled securely through our third party payment solutions.
How we use your information
Any personal information collected is used to help Vitiligo Store deliver the service that you expect from us. We may use your information to:
- manage, develop and improve the Website;
- personalise our services, offers and promotions to you (if you have given us your permission to contact you);
- develop and improve our products and services;
- check and verify your identity, and prevent or detect crime.
Cookies
To help you to better understand the cookies that we use on the Website we use a classification that was developed by the International Chamber of Commerce UK. This explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device.
What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. This information is then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.
There are two types of cookies that can be used:
Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.
Cookies used on the Website
A list of all the cookies used on the Website by category is set out below.
Strictly necessary cookies
These cookies enable services you have specifically asked for. For the types of cookies that are strictly necessary, no consent is required. These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.
Analysis cookies
These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use the Website; for instance, which pages visitors go to most often, which pages they go to next and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All the information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.
Using browser settings to manage cookies
You are able to use the settings within your browser to control the cookies that can be placed onto your computer. The ‘Help’ menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.
However, cookies are essential to allow you to take advantage of some of the Website's features, so we recommend that you leave them turned on. If you leave cookies turned on, remember to sign off when you finish using a shared computer.
Log Files
As is true of most web sites, we and our third party tracking-utility partner gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyse trends, to administer the Website, to track users’ movements around the Website and to gather demographic information about our user base as a whole.
Social Media Features and Widgets
Our Website includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our Website. These Features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these Features are governed by the privacy policy of the company providing it.
Security
The security of your personal information is vitally important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). If you have any questions regarding security you can contact us at enquiries@vitiligostore.com
Disclosing your information
We will never disclose your information to anyone outside Vitiligo Store, The Vit Pro and our carefully selected third party drop-shippers (your delivery address only is supplied to the latter), except where we have your express consent; where we are required or permitted to do so by law, such as when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process; where other companies who provide a service to us as part of our order process require that data i.e. delivery companies, payment providers; or companies who send out email communications on our behalf; or where they are successors in title to our business. We will never share your data with any other companies for marketing purposes.
Other websites
The Website may contain links to other sites which are outside our control and not covered by this Policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.
Changes to our policy
This Policy replaces all previous versions and is correct as of 25th May 2018. We may update this privacy statement to reflect changes to legislation and our information practices. We encourage you to periodically review this page and our Website for the latest information on our privacy practices.
Contacting us
If you have any queries, please contact us at enquiries@vitiligostore.com
